Get started with Glitter

Here you will learn how to set up your store, add employees, and create and manage your first refer-a-friend and advertising offers. Further down, you'll find helpful tips and proven methods from other successful stores to help you get off to a great start.

1. Create your profile

We will come to your store, answer questions, set up Glitter for you, and deliver the displays that your customers can scan to refer your store to others.

2. Add your employees

1. Open the Glitter app.

2. Log in with your profile (click on the icon in the upper right corner).

3. Go to the 'MITARBEITER' section on the home page and click 'Mitarbeiter hinzufügen'.

4. Enter the email of the employee(s) who want to use the Glitter app.

5. Your employees download the Glitter app from the App Store or Google Play Store and create a profile with the assigned email.

Your employees can now use Glitter to its full extent without the permission to add new employees.

3. Create your first refer-a-friend offer

1. On the home page of the Glitter app, go to 'KUNDEN WERBEN KUNDEN' and click 'Create offer'.

   • Belohnung Empfehler: Enter the reward for the person who refers your store (e.g. 10% off shoes).

   • Belohnung Empfohlener: Enter the reward for the invited person (e.g. 15% off shoes).

2. Click 'Speichern' to activate your offer - from now on, your customers can refer your store.

3. To delete or edit the offer, click on the offer and choose the desired option.

   
   

4. Create your first advertising offer

1. On the home page of the Glitter app, go to 'WERBUNG' and click 'Angebot erstellen'.

   • Beschreibung: Describe your offer (e.g. 10% off shoes).

   • Datum: Set the duration of validity.

2. Click 'Speichern' to activate the offer. All customers who follow your store will receive a notification about your new offer and see it on their home page in the Glitter app.

3. To delete the offer, hold the offer for a longer period and select 'Beenden'.

5. Redeem offers

1. Click on the 'Scanner' tab (bottom right).

2. Your customers show you the offer QR code on their phone.

3. Scan the QR code to redeem the offer.

4. The offer is now successfully redeemed and cannot be used again by this person.

Helpful tips and proven methods

Here are some proven tips and insights from other stores that will help you get off to a good start:

1. Share this page with your employees

   • This will give everyone a better understanding of how Glitter works

   • The guide is available in both German and English

2. Use Social Media

   • If you have a social media channel like Instagram, upload a story on at least 5 consecutive days

   • Link your current marketing offers and inform your customers about the benefits they can currently receive from you

   • This method is particularly effective in bringing customers to your store and motivating them to refer your store

3. Effective placement and employee involvement

   • Place the Glitter display in a location visible to your customers, preferably right at the checkout

   • Instruct your employees to actively point out the display and the benefits of Glitter to customers

   • It is especially important that they highlight the refer-a-friend benefits to customers

   • This ensures that customers notice the offers and your store benefits from them

4. Focus on particularly relevant offers

   • Start with particularly attractive and relevant offers to attract immediate attention

   • This creates great interest and helps you build a good customer relationship in the long run

If you follow these tips, your launch will be a complete success!